Cases on Information Technology: Lessons Learned by Mehdi Khosrow-Pour

By Mehdi Khosrow-Pour

This quantity is the most recent addition to the circumstances on details know-how sequence, a chain which gives a set of case experiences targeting IT implementation in organisations. The circumstances integrated in situations on info know-how: classes realized, quantity 7 disguise numerous IT tasks, together with firm platforms, instant applied sciences, rebuilding working platforms after destruction, and implementation inside of non-profit agencies. every one case contains critical information about companies operating with IT, together with key participants concerned, clever steps taken or maybe missed, and the ultimate venture results. This quantity turns out to be useful to IT managers and researchers, because it describes a number of situations of IT implementation and in addition unlucky downfalls. utilizing the real-life events as facilitators for lecture room dialogue, professors and scholars gain to boot from this selection of circumstances.

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Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited. The Algos Center 29 Block, P. (2000). Flawless consulting. San Francisco: Jossey-Bass. , & Silverman, L. (2003). The nonprofit sector’s $100 billion opportunity. Harvard Business Review, 81(5), 3-11. , & Taylor, J. A. (2000). Information and communication technologies: Reshaping voluntary organizations? Nonprofit Management and Leadership, 11(2), 131-143. Chappell, B. J. (2001). My journey to the Dougy Center.

The Center also wanted to track phone calls using the family database; thus, Dawn had included phone calls in her original data model. The Center wanted every cold call as well as calls from participating (current) clients to be included in the database. There was no policy about how long the Center planned to keep the data. Pamela Russell, Family Coordinator, kept a manual phone log, so the team decided that talking with her would be in order (see Tribunella, Warner, & Smith, 2002, for a rigorous discussion of database design).

Non-profits often use specialized fundraising software for this purpose (Davis, 2002). In addition, the organization’s accounting software must be set up so that donated funds or grants that are restricted in purpose can be carefully monitored to ensure that the funds are used only for their designated intentions (Gross, Larkin, & McCarthy, 2003). The Board of Directors typically wants expense information organized in the same way as the budget is prepared, generally by expense category such as salaries and rent, to ensure that the organization’s expenses do not exceed the board’s authorizations (Trussel, Greenlee, Brady, Colson, Goldband, & Morris, 2002).

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